Advice and Casework

We are currently prioritising urgent immigration cases for people who are vulnerable, destitute and/or have children. To refer or request advice for yourself please call us on 0203 490 3443 to check our current capacity. If we are able to help details will be taken and an advisor will call back within 2 days to complete triage.

SLRA is registered with the Office for Immigration Services Commissioner (OISC) and we provide immigration advice up to Level 3.

We recognize the barriers to accessing high-quality, free immigration advice, and we pride ourselves on providing free and confidential immigration advice. Our specialist advisors have extensive experience in working with refugees, asylum-seekers and other vulnerable migrants, and we provide our immigration advice in tandem with holistic support through our women’s groups, counselling and generalist advice.  

Our immigration advice service includes: 

  • Further leave and indefinite leave to remain applications 
  • Applications for Recourse to Public Funds (Change of Conditions) 
  • Support to survivors of domestic violence and/or trafficking 
  • Basic asylum advice 
  • Supporting clients to access good quality, affordable higher tier advice where necessary 

    We are able to give initial advice over the phone and can make appropriate referrals to other agencies if we are unable to take on a case. 

    Our organisation is accredited by the Advice Quality Standard (AQS) and we provide our clients with advice and casework on housing and homelessness, access to welfare benefits, access to asylum support, and support to those who face barriers to accessing accommodation/support due to their immigration status. 

For general advice on welfare benefits, housing issues, debt please contact:
Citizen’s Advice Bureau (CAB) on 0800 1448848
or click here to find your local Citizens Advice.

Alternative agencies to contact for specialist advice:


Housing_advice Shelter Helpline 0808 800 4444. 

  • Domestic abuse: get help during the coronavirus (COVID-19) outbreak. 
  • National Domestic Abuse Helpline (24 hour) 0808 2000 247.